Terms and Conditions

Terms and Conditions for Heartland Bridge

Last Updated on September 3, 2026

These Terms & Conditions (“Terms”) govern your use of Heartland Bridge, an online directory platform designed to connect individuals with developmental disabilities and their families with businesses, services, and other resources and events across Nebraska and Iowa. By accessing or using Heartland Bridge, you agree to these Terms.

Acceptance of Terms

By using Heartland Bridge, you agree to comply with these Terms and all applicable laws. If you do not agree, you may not use the platform.

About Heartland Bridge

Heartland Bridge is a public-facing directory that aggregates publicly available business service, and event information, including content from websites, social media accounts, search engines, and other public sources. We also allow users to create accounts, create and claim listings, and contribute additional information and media for the listings they manage.

Public Business Information

Heartland Bridge displays information about businesses, services and events that is already publicly available. This includes: 1) Business names; 2) Public contact information; 3) Public websites and social media accounts; 4) Public descriptions, photos, locations, and branding. Businesses may request updates or corrections to listings and events, or dispute listing claims. Claimed listings will receive a “Verified” badge once ownership is confirmed.

User Accounts & Registration

Registered users may provide optional personal information to their profiles, including: 1) Full name; 2) Email address; 3) Website; 4) Personal avatar; 5) Phone number; 6) Social media accounts; 7) Biographical information. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

User Provided Content

Registered users may submit content such as biographies, photos, or listing updates. By submitting content, you grant Heartland Bridge a non-exclusive license to display, reproduce, and adapt that content for directory purposes. You agree not to submit: 1) False or misleading information; 2) Content that infringes on intellectual property rights; 3) Harmful, abusive, or unlawful content. We may remove any content that violates these Terms.

Privacy & Data Use

Your privacy matters. Heartland Bridge collects only the personal data you voluntarily provide. We do not sell personal data to third parties. For full details, see the Privacy Policy.

Intellectual Property

All platform content, including branding, design elements, layout, and original text, is owned by Heartland Bridge. You may not copy, distribute, or modify platform content without permission. Public business information remains the property of the respective business owners.

Platform Use Restrictions

You agree not to: 1) Use automated tools (scrapers, bots) to extract data; 2) Interfere with platform functionality; 3) Attempt unauthorized access to systems or data; 4) Misrepresent your identity or affiliation. Violations may result in account suspension or removal.

Third-Party Links

Heartland Bridge may include links to external websites or social media accounts. We are not responsible for third party content, policies, or practices.

Accuracy of Information

Heartland Bridge strives to maintain accurate information in all our listings and events but cannot guarantee completeness or correctness. Public information may change, and businesses are responsible for keeping their listings updated.

Disclaimers

Heartland Bridge is provided “as is” without warranties of any kind. We do not guarantee: 1) Continuous or error-free operation; 2) Accuracy of public business information; 3) Availability of any specific listing or feature. You use the platform at your own discretion.

Limitation of Liability

To the fullest extent permitted by law, Heartland Bridge is not liable for: 1) Errors or omissions in listings or events; 2) Damages resulting from use or inability to use the platform; 3) Third party actions or content. Your sole remedy for dissatisfaction is to discontinue use of the platform.

Termination

We may suspend or terminate accounts that violate these Terms or disrupt platform integrity. Users may delete their listings or accounts at any time.

Refunds and Billing Terms

Monthly and lifetime plans are strictly non-refundable. Cancellations for monthly plans apply to the subsequent billing cycle. Annual plans are eligible for a full refund within a strict 7-day window from your initial purchase date. Featured listings and listing claims are non-refundable once active, unless a claim is rejected, and then a full refund will be issued. Accounts suspended or removed for violating platform rules and guidelines forfeit all refund eligibility. Duplicate charges or resolved billing disputes are fully refundable if reported within 30 days of the transaction. You must submit your refund request via our Contact Us web form. Approved refunds take 5 to 10 business days to process back to your original payment method. Refer to our full Refund Policy for additional details.

Changes to Terms

We may update these Terms periodically. The “Last Updated” date will appear at the top of the document. Continued use of the platform constitutes acceptance of updated Terms.

Contact Information

For questions, concerns, or requests: email support@heartlandbridge.com