WE WANT TO KNOW WHAT YOU THINK!
Reviews are the best way for you and others guests to decide whether a resource will be helpful or not. To leave a review, all you have to do is:
- Select how many stars you give.
- Provide your name and a valid email address.
- Enter as much detail as you would like to share.
Visitors to Heartland Bridge are looking for answers, for support, for guidance. Above all, they are looking for HONESTY.
So, when you are posting a review on one of our listings or events, we hope you will keep some of these suggestions in mind:
First and foremost, be honest.
We want to know the great, good, okay, bad and horrible. We want to hear the story of what happened, how it made you feel, how it was helpful and hurtful and everything in between.
Second, remember your audience.
They are not a search engine or bot. Your audience is people like you; individuals or family members who live with a disability every day. Speak to them as you would have someone speak to you.
As such, be kind.
Third, please use rated G or PG language.
Anything else is subject to review, modification or removal.
Fourth, be consistent.
Use the same standard in how you evaluate listings and events throughout our site.
Finally, follow this little guide
to help determine how many stars to assign:
| 5 Stars | Exceptional service that exceeded expectations. You would absolutely use it again and would gladly recommend it to others. |
| 4 Stars | Very good service that met expectations. You would likely use it again and recommend it to others. But, there just was something that kept it from being exceptional. |
| 3 Stars | Average service. Honestly, about what anyone might expect, but nothing amazing to note. Even still, you might use it again. |
| 2 Stars | Below average service, and some of your expectations were not met. Very likely you had a negative experience that comes to mind when you think of this service. As such, you likely would not recommend it to someone else, nor would you use it again. |
| 1 Star | The service was just terrible and failed to meet your expectations. You would not use it again and recommend that others do not use it. You had a very poor or disappointing experience, and we would like to know as much as you’re willing to tell us about it so we can avoid the same thing. |
